Refund policy
🧾 Return and Refund Policy
We want you to feel confident and inspired by your purchase from theartofcolor.studio. If something isn’t quite right, we’re here to help.
🕒 Return Window
You may request a return within 14 days of receiving your order.
📦 Eligibility
To be eligible for a return, your item must be:
- Unused and in the same condition you received it
- In its original packaging (if applicable)
- Accompanied by proof of purchase
Please note:
- Digital downloads and custom orders are non-refundable
- Sale items are final sale
💸 Refunds
Once your return is received and inspected, we’ll notify you. If approved, your refund will be processed to your original payment method within 5–10 business days.
🚚 Return Shipping
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
🖼️ Damaged or Incorrect Items
If your order arrives damaged or isn’t what you expected, please contact us within 7 days of delivery with photos and your order number. We’ll make it right.
📬 Contact
For all return and refund inquiries, email us at:
hello@theartofcolor.studio